August 27, 2019

What is the one thing that makes you different from your competition? Price? Service? Local versus corporate? Corporate versus local? Location? Name recognition?   

“Differentiation – the process of distinguishing a product or service from others, to make it more a...

May 31, 2019

In August of 2016, we shared a Blog Post called, Heroin on Main Street,  U.S.A.

I talked about the growing problem with heroin, meth and opioids:


(from 2016 Blog: Heroin on Main Street, U.S.A. )


February 26, 2019

I’ve always believed that most jobs can be learned and executed well when

everything is working the way it's intended. But what about when things go wrong? Something breaks, human error jeopardizes a service, mother nature causes havoc? When stress, panic, fear and the...

January 4, 2019

I always thought New Year’s resolutions were a right-of-passage, a special moment in time to reflect on where I was personally, and how I wanted to improve my life in the coming year. Honestly, for the past five years or so, I haven’t put much thought into this. Instea...