Blog.

June 8, 2017

When I was young, I remember a two-week cross country road trip with my parents. From Seattle, we trekked across the Cascade Mountains, through eastern Washington and north Idaho stopping at Glacier National Park. From there, it was to Great Falls to meet with my older...

May 3, 2017

Are you different? If so, how? Is that a good thing? When it comes to business, when you deliberately choose to be different, it’s always a good thing.


“Differentiation – the process of distinguishing a product or service from others, to make it more attractive to a pa...

April 7, 2017

There aren’t many businesses that offer as inconsistent hours in its schedule as the funeral care industry. Whether it’s Monday morning at 4, Saturday night at midnight and everywhere in-between, one’s schedule can be very chaotic. Hopefully, you knew that before you c...

March 1, 2017

This seems like old news to most but a recent online article about people taking selfies at funerals prompted me to wonder if everyone knew that there is actually something known as ‘funeral home etiquette.’


Though not a new issue, this particular article inc...

June 7, 2016

Since 2008, tightening of budgets and spending has impacted all businesses, including death care. Funeral homes have scrambled to adjust their costs and pricing to reflect the spending of consumers through lower-cost products and less options. However, recent trends ma...