Frequently Asked Questions
Life Story Videos for Families
What is the "Life Story Video"?
The Life Story Video is comprised of a collection of family-selected photos, home/phone video or personal video messages that highlight special memories. Each image can be supported by a brief caption that reinforces the story behind each. This may incude people, places and events from their past that elicit a positive remembrance and showcases personal achievements. Photo Restoration and custom moves are added to bring life to the photos while ambient music is blended into a background to create a smooth, flowing walk down Memory Lane.
What is Photo Restoration?
This complementary professional service is designed to restore images to their near original look, when needed. This includes removal of water stains, dust marks, scratches, fading and other imperfections. This includes removing objects or individuals. if requested.
Can I use any choice of music in the Life Story Video?
Unfortunately, the short answer is 'no'.
Tell me more about the PocketBook Memory.
What kinds of photos can I include in a Life Story Video?
One of the most important parts of the PocketBook Memory's Life Story Video is the family-selected content - photos and video clips. We have produced a Life Story Content Guide to help you in the selection process.
How many photos or videos can I include in my Life Story Video?
Our Sponsor Package includes 35 photos and 2 video clips. However, you may include many more, if you sochoose.
Photos: $1.50/ each
Video Clips: $5/ each
Songs: $5/each *Music Plus Selections (MP) $10/each
Can you tell me more about captions?
Optional captions are available for the photos andv video clips. These brief descriptions reinforce the story behind each image of the Life Story Video. This may include name, dates and locations. No extra charge for the first 35 photos and two video clips.
How long does it take to receive my Life Story Video?
After submission of all content for the Life Story Video, we will provide a preview within 3 business days and send you an online link to view it.
My photos aren't digitized, so what are my options?
How do I get a home videotape in a Life Story Video?
Can I update the Life Story Video later?
How long is the Sponsor Life Story Video?
Can I order more copies later?
Can I expand the Sponsor Package to include more photos or videos?
What types of home video can I use in the Life Story Video?
If your video is not in digital form (i.e on videotape, film or disc), you can do ne of two things: 1) locate a 3rd party service in your local area (or online) to assist in video digitizing services, or 2) contact us to determine whether we can convert your video for you. Depending on the video format, we can do the digitalizing for you at a cost-effective rate.