Memory Care Resources

FAQ's

Ordering

Where can I get the PocketBook Memory Video Player?


Memories By Design offers the PocketBook Memory Video Player through its website at www.memoriesbydesign.com/memory-care or contact us via email or phone for specific questions ore requests.

You will be guided through a series of questions, including choosing a Design Cover for your PocketBook Player, choosing your ambient music, adding your personal message and uploading your photos, videos and captions.




What kind of photos or videos can I submit?


The most challenging and important part of the process will be selecting the materials for your loved one’s Life Story Video. While potentially time-consuming and emotional, selecting the photos and video with your loved one or another family member can therapeutic for everyone involved. We suggest the photos you choose, represent important people or special occasions. Consider the current conversations and topics that come up now and try to find things that reinforce them.

Examples include: Early years, relatives (his parents, siblings, wife, children*), school years (grade school, high school, college), career, family events (wedding, holidays, vacations, local hangout), important people in his/her life, favorite sports team, television show, actor or politician.

*Consult an expert about including image of anyone who may have passed.

Videos may include any of the above suggestions, but you may also consider a personal video greeting from a family member, near or far, to show love and presence when you aren’t there.




How hard is it to complete the order?


Honestly, the hardest part can be selecting the materials for your loved one’s Life Story Video. This can be time-consuming and emotional. If possible, you might consider selecting the photos and video with your loved one as a therapeutic process.




How many photos or videos should we include?


Our Select package suggests 35 photos and two videos – approximately 7 minutes.

You don’t want to include too many photos or videos, otherwise, those that you submit become less special and unique. We do offer our Premium Package that includes 50 photos, two more videos and a digital download copy to share with family ($195).




Can you tell me more about the captions?


The suggested captions reinforce the visual portion of the Life Story video. This may include names, dates and locations where the photo was taken or video recorded. These should be fairly short so there is plenty of time to view the photo/video.




Once we order, how long does it take to receive it?


When an order is placed, and we receive all the content (photos, video and captions), we will send a link for you to review and approve within 3 business days. After approval, your PocketBook Memory Video Player will arrive within 7 business days.




Can I get copies?


There are several ways to receive a copy of the PocketBook Memory Video Player or Life Story Video.

  • PocketBook Memory Video Player:
    • $75 (Select Package) $99 (Premium Package)
  • Digital download (mp4) file ($35)
  • DVD package ($25)
  • USB Drive package ($35)
  • Online Hosting ($15/6 months)




Can I use any music of my choice in the Life Story Video?


Unfortunately, federal copyright laws state that a synchronization license is required in order to use copyrighted music that is owned by someone else (publisher, artist, songwriter). A synchronization license allows you to mix music with visual images such as photos, home video or graphics. For example, you may purchase music via i-tunes and play it as you wish but you cannot use that music in the production of any type of video.

However, Memories By Design has an expansive music library of selections from which you can use. We provide a wide array of genres to consider as well as instrumental and lyrical. See Music Library




Can I change the Life Story video content or convert it to a Tribute Video?


Absolutely. Depending on the complexity of what you would like to change or convert, we have a minimum charge of $30. We can work with you to remotely update your PocketBook Memory Player content or you can return it to us and we will take care of it for you.

Our Tribute Video Conversion option ($30) includes adding obituary and shipping of two free DVD’s.




Can I customize?


Yes. Contact us via email or phone and explain what you have in mind and we’ll work with you to achieve your goals?

Email us at: pocketbook@memoriesbydesign.com

Call: 1-800-223-3050




Can we order a PocketBook Video Player for other occasions?


Yes! While we have designed the PocketBook Memory Video Player for memory care, other options have included family vacations, weddings, anniversaries, tribute videos and video biographies. While coffee table photo albums have wonderful benefits, the advantage of a PocketBook Video Player is the ability to include smartphone video clips along with the photos. The Pocketbook Video Player becomes a wonderful coffee table memento.

Contact us for custom options.





Product Features

How does the PocketBook Memory Video Player work for reminiscence therapy?


Visual stimulations such as photos, physical items and video have often been used to prompt recall of one’s past. The uniqueness of the PocketBook Memory Video Player is the personalization and ease-of-use it offers in the packaging and content. This convenient portable player has a custom case with the individual’s name, photo and personal family message inside. The Life Story video contains family-selected photos and videos with captions to support the story behind each image. This collection of special images helps the individual recall the people, places and events that made their life full and meaningful. It also brings back memories that can be shared and discussed with family, caregivers and other visitors.




What’s the difference between this and a smartphone or tablet?


As a simplified and dedicated player, your PocketBook Memory Video Player removes the complexity, cost and durability challenges a smart phone or tablet may have.

In addition, the custom designed cover with personal name and photo, minimizes confusion on ownership and possible theft; it is lightweight and durable; big enough to be viewed individually or shared; and the USB cord makes it easy to charge, like a phone or tablet.





General

What is dementia?


Dementia is a general term for a decline in mental ability severe enough to interfere with daily life. Memory loss is an example. Alzheimer's is the most common type of dementia. Dementia is not a specific disease. It's an overall term that describes a group of symptoms associated with a decline in memory or other thinking skills severe enough to reduce a person's ability to perform everyday activities. Alzheimer's disease accounts for 60 to 80 percent of cases. Vascular dementia, which occurs after a stroke, is the second most common dementia type. Alzheimer’s Association (https://www.alz.org/alzheimers-dementia/what-is-dementia)




What is Alzheimer’s?


Alzheimer's is a type of dementia that causes problems with memory, thinking and behavior. Symptoms usually develop slowly and get worse over time, becoming severe enough to interfere with daily tasks.

Alzheimer’s Association (https://www.alz.org/alzheimers-dementia/what-is-alzheimers)




What is reminiscence therapy?


Reminiscence Therapy is a type of therapy that utilizes tangible prompts from a person’s past to elicit memories. Reminiscence Therapy (RT) may include the discussion of past activities, events and experiences with another person or group of people with the use of tangible prompts such as photographs, household and other familiar items from the past, video, music and archive sound recordings. Reminiscence therapy for dementia (https://www.ncbi.nlm.nih.gov/pubmed/15846613)




Who does reminiscence therapy help?


While reminiscence therapy is used to assist a variety of people who may face psychological issues, the largest group is seniors and those afflicted with some form of dementia.




What is the PocketBook Memory Video Player?


Designed to be simple and easy to use, the PocketBook Memory Video Player is a dedicated hand-held video player fully customized on the cover with the name, photo and a personal family message option. The case is approx. 8”x 6” with a 7” LCD screen. Lightweight but durable, the screen is protected with a cover that, when lifted, automatically begins to play the Life Story video. Simple controls allow for Start and Pause as well as volume controls.




What is the Life Story Video?


This is a collection of family-selected photos, home videos or personal video messages that highlight special memories for the individual. This may include family, places or events from their past that elicit a positive remembrance. The Life Story Video reaffirms the importance of their life and the impact they had in it.





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