FREQUENTLY ASKED QUESTIONS
are here to help!
Memories By Design is available to offer you support.
Whether you need help with your own computer, guidance
on scanning photos or downloading a video file, or just have
a unique problem, we are just a phone call away.
We offer 24/7 on-call
support, 365 days a year,
including late nights,
Who Are You?
Is that Uncle Bill, or my Mom's Second Cousin Ronny? We know it can be a challenge figuring out who is whom in those old family photos. A big part of your family legacy is knowing the people and stories behind the photos! Today, we want to share some tips to help you identify the main subjects of your most cherished heirloom photographs. We hope you find our guide helpful.
Click below to check out some super simple tips on why you should organize your photos, where to get started, and solutions to some of the most pesky damaged photo disasters.
We have launched Instant Access 2.0! We have created a Guide to help you navigate the new site.
Click below to follow along & if you still need help, contact us anytime!
Before you can upload your photos, often times you have to scan in any physical photographs that you would like to include. We have made a step-by-step guide so that this task is easier than ever! Click below for our Step-By-Step!
Need help uploading photos to your Tribute Video? We are here to help!
Click to see our helpful Guide.
Eliminate the need to download & burn DVDs and make the change to USBs! See more info. below...
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