FREQUENTLY ASKED QUESTIONS

Every life holds an incredible story. 

We help you share it.

Transforming memories of a lifetime into a legacy for generations.

Our 

Technical Wizards

are here to help!

Memories By Design is available to offer you support.

Whether you need help with your own computer, guidance

on scanning photos or downloading a video file, or just have

a unique problem, we are just a phone call away.

We offer 24/7 on-call

support, 365 days a year,

including late nights,

weekends, and

holidays.

Call

+1 (800) 223-3050

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What Kind of Video Format Do I Use?

Do you have video you want to share? A common question is what file type you should use when sending or uploading video? Click below to find out...

Who Are You?

Is that Uncle Bill, or my Mom's Second Cousin Ronny? We know it can be a challenge figuring out who is whom in those old family photos. A big part of your family legacy is knowing the people and stories behind the photos! Today, we want to share some tips to help you identify the main subjects of your most cherished heirloom photographs. We hope you find our guide helpful.

The Advantages & Disadvantages of USBs

Click below to see why we are making the switch!

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(800) 223-3050 or (509) 343-0113

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827 W. 1st Ave, Suite 301

Spokane, Washington 99201

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